Google Play Compliant Request Page

Account & Data Deletion for MY ISP - MikroBilling Client

This page lets users request deletion of their MY ISP - MikroBilling Client account and associated data without reinstalling the app or signing in again. It applies to the Android app published by MikroBilling.

What this form does

Submit an account deletion request directly to MikroBilling support. A reference ID is generated immediately after submission.

Processing timeline

Requests are typically reviewed and processed within 30 days, subject to legal or regulatory retention requirements.

What we delete

  • Account profile details such as name, mobile, email, username, and address
  • Uploaded media linked to the account, if any
  • Push notification tokens tied to the account

What we may retain

  • Payment or financial records required for tax, audit, or compliance
  • Security and fraud-prevention logs kept only as long as necessary
  • Aggregated or anonymized analytics that cannot identify you

Submit deletion request

Provide at least one account identifier so we can verify the correct account. A registered mobile number is the fastest way to locate the account. Email is optional.

Recommended because account registration in the app is mobile-based.
Useful if your ISP provided a username for your line or account.
Email is optional. You do not need access to a registered email to submit this form.
Examples: service address, ISP name, alternate phone, or which specific data should be deleted.
Prefer email? Contact support@mikrobilling.com.